Shipping policy
SHIPPING POLICY
Overview
Thank you for shopping with Chakra Barn.
All of our products are made to order through a print-on-demand fulfillment process. This means that each item is produced specifically for your order before it is shipped.
We currently ship only within the United States.
Order Processing Times
Orders are typically processed within 2–7 business days before shipment.
Processing times may vary during periods of high demand, holidays, product launches, or other circumstances beyond our control.
Once your order has been produced and dispatched, you will receive a shipping confirmation email with tracking information where available.
Shipping Times
Estimated delivery times are provided as a guide only and are not guaranteed.
Typical delivery times within the United States are:
- Standard Shipping: 3–8 business days after dispatch
Actual delivery times may vary depending on your location, carrier performance, weather conditions, holidays, and other factors outside our control.
Shipping Delays
While we strive to ensure timely delivery, Chakra Barn is not responsible for delays caused by:
- Shipping carriers
- Severe weather conditions
- Customs inspections or governmental actions
- Natural disasters
- Labor disruptions
- High seasonal demand
- Incorrect shipping information provided by the customer
Delivery dates provided at checkout are estimates only and should not be considered guaranteed delivery dates.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect or incomplete shipping address is provided, we may be unable to modify the order once production has begun.
Orders returned due to an incorrect address supplied by the customer may require additional shipping charges before they can be resent.
Lost Packages
If your tracking information indicates that your package has been delivered but you have not received it, please first:
- Verify the shipping address provided at checkout
- Check with household members, neighbors, or building management
- Contact the shipping carrier directly
If you are unable to locate your package, please contact us and we will do our best to assist you.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery at:
Please include:
- Your order number
- A description of the issue
- Clear photographs showing the damage, defect, or error
Approved claims may be eligible for a replacement or refund in accordance with our Refund Policy.
Order Changes and Cancellations
Because orders enter production quickly, we cannot guarantee that changes or cancellations can be made after an order has been placed.
If you need to make a change, please contact us as soon as possible and we will make reasonable efforts to assist.
Contact Us
For shipping-related questions, please contact: